Roaming: Is your provider ripping you off?

I’ve been using cell phones1 since their early days2, and the one thing I hate more than bank fees is carrier fees. In bygone days, every US vacation we took involved a trip to the ATT or T-Mobile shop for a cheap travel SIM. All this to say it’s been ingrained in me to make unusual communications preparations in advance of travel.

Back in my working days3 I had a company-reimbursed cell phone plan4 with Rogers. My job involved travel now and again, usually to the USA. And I usually made use of Rogers’ “Roam Like Home” feature. When this feature was first introduced, it was pretty innovative; before it existed, you normally had to contact the carrier to temporarily add roaming to your plan, which was a hassle. The idea behind Roam Like Home was attractive. It was automatic, it allowed you to use your phone in exactly the same way (no need to keep track of your “roaming minutes” or “roaming data usage”)5. And, at launch, it was a reasonably priced, at $5/day for US roaming. As most of my travel was of the day or two variety, this seemed like a perfect fit for the business traveler.

But surprise, surprise, Rogers got greedy. As a shareholder6, I approve, but as a user, their now $12/day charge is nothing short of robbery.

And that’s when I discovered the world of travel eSIMs. An eSIM allows you to install a 2nd, virtual SIM card in your phone so you can benefit from MUCH cheaper roaming rates. I’ve been a long time user of Airalo for my travel eSIMs. And a quick look at the prices will show you why. The $12 Rogers charges me daily would pay for two weeks of typical US travel using Airalo.

Like all things, there’s no free lunch here. A few warnings that may make eSIMs not for you:

  • Your phone has to support eSIM technology. Most phones purchased in the last 5 years do. But do check.
  • The very cheapest eSIMs don’t support voice calling or SMS. Just data7. So if talking on your phone is important, then make sure your eSIM supports voice8. With the plethora of apps that allow texting and voice (WhatsApp, Messenger, Signal, Facetime) and the prevalence of free apps like TextNow, my world hardly ever needs voice or SMS, at least not with friend groups. YMMV.
  • Setting up an eSIM can be a little intimidating the first time; the instructions are clear enough, but you do have to mess around a bit in settings menus you may not be very familiar with

I’ve used Airalo successfully on multiple US trips, in Europe (Germany, Switzerland), and in Asia (Hong Kong, Thailand). Never had a problem.

Airalo isn’t the only one out there, it’s just the only one I’ve personally used. Their focus is more on short-term travel needs with plans as short as 7 days. An alternative provider my trusted neighbour Steven swears by is eskimo. Their focus is on bulk, so if you frequently travel to the same place, it may be a better choice for you.

If you want to give Airalo a spin, mentioning my referral code will get you $4.50: ROB1033.

  1. AKA mobile phone, smart phone, handy ↩︎
  2. And in my very first use of same, the first words I uttered, with no small amount of delight, from a bag phone (remember those?) were “Guess where I’m calling from?” ↩︎
  3. Which ended last month, just to be clear. ↩︎
  4. My current provider now that I’m paying the bills is Fizz, Videotron’s low-cost carrier. So far, so good. My referrer code on Fizz is INSWI, in case you want to get some free cash 🙂 ↩︎
  5. It was not uncommon in those days to hear a tale of woe involving a roaming charge of several hundred dollars charged to a less-attentive traveler. ↩︎
  6. I own Rogers via XGRO since it’s part of the S&P/TSX 60 ↩︎
  7. Be very careful, Apple iOS users. The Messages app is either SMS or a data service, depending on the colour of your bubbles. Blue bubbles — it’s a data service, green bubbles means it’s an SMS. ↩︎
  8. But again, careful. An eSIM with voice comes with its own phone number. That’s fine if you’re the one making calls, but not if you’re the one expecting to be reachable on your usual phone number. An answered inbound call is roaming, I’m afraid. ↩︎

Reduce Travel Costs by Paying Attention to Foreign Exchange

Travel is something I like doing. Spending money on seeing new places, trying new things, all good from my perspective. But spending unnecessary money to line the pockets of a bank? I’m not so good with that.

For many years, I’ve used my credit card everywhere, in every country. Very convenient. I recall my first big trip abroad (circa 1992) where my main source of money was Travelers Cheques, if you can believe it. (Looks like they aren’t even available in Canada anymore).

But I never realized how much this habit was costing me. From https://www.cibc.com/en/personal-banking/credit-cards/articles/foreign-currency-credit-card.html:

It’s common for a credit card company to charge a foreign currency conversion fee between 1% and 3% of the transaction amount.

What’s especially sneaky, and the reason I never gave it much thought, is that the fee is buried in the exchange rate that is posted as part of the transaction. As a result, it’s easy to miss how much you’re giving to the bank.

Now, 1% to 3% extra for a cup of coffee or a taxi ride isn’t going to break the bank, but for a multi-night stay in a hotel? Show tickets? Car rentals? It can start to add up.

Here are two products that I use to help get rid of those fees. There are others out there, but these I have used myself and can recommend them.

Wealthsimple’s Cash Card

I’ve been rather curious about Wealthsimple for a while now. I started with using their “pay what you want” tax service and saw it got a mention from the Globe and Mail’s Rob Carrick (an excellent resource, by the way) which led me to investigate further. This is NOT their “beta” Wealthsimple Infinite Visa credit card that is coming out in 2025.

From https://www.wealthsimple.com/en-ca/spend:

Now you can feel like a local while shopping abroad. With no additional foreign transaction or ATM fees from Wealthsimple, your Cash card is a must-have travel companion.

The Cash Card, as far as a vendor is concerned, looks like a MasterCard. But to you, the card holder, the Cash Card looks like a debit card. Any transaction charged to the Cash Card is instantly debited, so you have to have the money available in your Weathsimple account before you go on a shopping spree.

Signing up for the Cash Card was done online, in minutes. Putting money on your Cash Card can be done using Interac e-transfer from your “usual” bank account, and is available pretty much instantly as well. Cash Card supports Apple Pay and as a nice bonus, also provides you with a “virtual card” accessible from the Wealthsimple app so you can enter credit card details for online purchases. You can also order up a physical card, but I’m still waiting for mine….The Canada Post strike apparently is still being used as an excuse in that regard. (Not a big deal, I rarely use a physical card anymore).

I’ve now successfully used the Cash Card for US dollar and British pound purchases, and the rate I got was exactly the same as the rate I saw in real time from Google (cries quietly at the current exchange rate):

  • Pro: Very easy to set up, does what it says — no extra foreign exchange fees
  • Pro: Supports multiple foreign currencies, with only a few exceptions.
  • Pro: It’s free, and the money in your Cash account actually earns a bit of interest.
  • Con: You have to have the money available up front, it’s not a credit card that you can pay later.

CIBC’s US Dollar Aventura Gold Visa Card + CIBC US Dollar Savings Account

If instead you’re looking for a REAL credit card and you’re only interested in US dollar transactions, then CIBC’s US Dollar Aventura Gold Visa might be a choice. I signed up for this card because a lot of my retirement funds are in US Dollars, I travel and shop in US Dollars pretty regularly, and I happen to bank with CIBC which also makes things easier.

However, unless you already have a US Dollar bank account that can pay off your US Dollar credit card, you’ll need to set that up at the same time. So for that I used the CIBC US Dollar Savings account. This should not be confused with CIBC’s US checking account which isn’t required (I have this account too, but have very limited use for it).

So, applying for these products is the typical Canadian bank experience. Multiple days, multiple forms, mildly unpleasant, but as a self-directed investor, not unusual, either.

The Visa card has an annual fee ($35, which includes up to 3 additional cards) and allows you to collect a small amount of Aventura points which can be redeemed for cash or gift cards. The card supports Apple Pay and generally works like any other card you may have used. Just make sure you don’t accidentally use it for a Canadian dollar transaction or else you’ll get charged that extra conversion fee that you were trying to avoid in the first place.

The savings account pays a paltry amount of interest (0.05% for balances under $10,000 USD) and charges $0.75 USD for every transaction. So, nothing to write home about there. But it is in essence a Canadian bank account in every way; this means (for example) it can be set up as a legitimate bank account with your online broker.

  • Pro: if you’re already banking with CIBC, both the credit card and the savings account are linked to your existing CIBC bank card, so you can see everything from one login.
  • Pro: Related to the above, you can set up auto payment of your USD credit card from your USD savings account
  • Pro: Related to the above, you can easily move money from your Canadian accounts to your US accounts. Of course, with this convenience comes the added foreign exchange fee that you were hoping to avoid, but if you’re short US Dollars, then it’s an option. (In another post, I’ll talk about how I convert US dollars cheaply).
  • Pro: It’s a real credit card, meaning you can defer payment.
  • Con: Compared with Wealthsimple, it’s somewhat painful to set up
  • Con: it’s only useful for US dollar transactions

For most people, the Wealthsimple Cash Card is the easy way to save money on foreign transactions, and the downside is small. If you have access to US dollars (maybe you’re paid in USD, or like me, have investments in USD), then perhaps the CIBC Aventura card might make sense, too.